Campaigns. It is important that I continue to know the strength of feeling on an issue and I prefer to respond to every inquiry, but the sheer size of campaign correspondence means that it is hard to justify to the tax payer the cost and time taken for individual written replies, so regrettably I will no longer reply to every item of campaign correspondence.  I will  post a response to the campaign on the "Responses to campaigns" page of my website.

I am sorry to do this, as it is rather impersonal, but can see no other way of maintaining a good service for all my constituents unless I approach campaigns this way.


18 SEP 2017

PIP Assessments

Thank you very much for taking the time to email me about Personal Independence Payment (PIP) assessments.

I understand the concerns on this matter and hope the following information on this topic from the Department for Work and Pensions is of interest:

Every year around £50 billion is spent to support people with disabilities and health conditions, over £3 billion more than in 2010. We should focus support on those who need it. PIP is designed to ensure support is focused on those with the greatest barrier to independence. Since its introduction, 27 per cent of claimants are now on the highest level of support, up from 15 per cent previously.
The Department for Work and Pensions is continually reviewing and refining the PIP process in order to improve its efficiency, effectiveness and the claimant experience. Weekend appointments are utilised when appropriate to improve the customer journey and reduce waiting times for appointments.
New claims are now being cleared in under a third of the time they were in July 2014, at a current average of 13 weeks from registration to decision. The Government is committed to further improving this process. Assessments are independently audited to ensure that they are accurate and fair. There is a legislative requirement that two independent reviews of PIP are carried out, the Government has formally responded to the first's recommendations and is currently considering the second's.
A public consultation has just closed which asked how the assessment process could be made easier and quicker, with particular focus on how information can be shared between decision makers, lessening the amount of paperwork for claimants. A new feedback system will be introduced for claimants to talk about their experience claiming PIP, which will help focus reforms where they matter to claimants.

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