24 APR 2019
Thank you very much for taking the time to email me about Whirlpool's tumble dryer safety issue and the Office for Product Safety and Standard's (OPSS) review in to this.
I understand you have concerns about Whirlpool's handling of the safety issue and I was sorry to hear you have not heard back from the OPSS yet, you can contact them directly at the following email address: OPSS.firstname.lastname@example.org
The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Kelly Tolhurst) made a statement on this matter at the start of the month, which included the following:
The main findings of the review are:
The ongoing risk from tumble dryers modified by Whirlpool is low and consumers can continue to use them.
Whirlpool has made efforts to address the identified problem but must do more.
OPSS is requiring Whirlpool to take further action and will continue to monitor the steps taken to ensure the efficacy of the modification in consumers' homes over the long term.
You can view the full statement here.
I hope you will be reassured to know that the Business, Energy and Industrial Strategy (BEIS) Committee called on Whirlpool to provide clear answers on what they are doing to resolve the risk posed by up to a million faulty tumble dryers in homes across the country as part of their inquiry in to the safety of electrical goods in the UK. You can find out more about this here.
There was also a debate on this topic in the House in 2017 and you can view the transcript here.
Lastly, you may also be interested in the following briefing on the role of the OPSS from the House of Commons Library.
Back to all posts