One of my roles as an MP is to hold institutions as well as government to account. Your feedback really helps when it comes to challenging annoying bureaucracy and to be able to take this up both at local and national level
For example, I was contacted by a constituent who was seriously concerned about an NHS England general practice registration form that she had received, which appeared to advise that if the form was not submitted she would be deregistered from her GP without any direct notification from her practice. Submission of the reply was not possible via the instructions on the form. I contacted NHS England on her behalf and, after investigation, they agreed that the form was misleading and could cause distress to patients and that its purpose was not clear.
Although I was a doctor for 24 years before becoming an MP, I am no longer in clinical practice and it is not possible for me to provide medical advice or recommend any specific treatments. I am however able to draw on my own experience both as a former clinician and teacher, as well as a patient, to try to help people navigate their way through the system or highlight issues which are causing concern on their behalf.
If you are experiencing difficulties with your treatment, seeking to help improve services or looking for some guidance about how to raise a concern please do get in contact and I will be happy to try and help.